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MUO Technology Support

Marian University HelpDesk (including Canvas LMS support)

Contact the HelpDesk for assistance with:

  • Account information
  • E-Mail
  • Canvas LMS
  • Computer access
  • MUHUB
  • Password resets (including Canvas)
  • Printing
  • Wireless/internet connection

Canvas Support

Contact Canvas Support for assistance with issues relating only to Marian University Online courses and the Online Nursing Program. 

  • Software assistance for Canvas performance 
  • Canvas technical issues
  • Curriculum issues will be escalated to course Delivery Support

Students will receive a tech sheet approximately 24 hours after registering for their first course at Marian University.

  • To ensure security, an e-mail will be sent to the home e-mail address provided on the application for admission and delivered via Barracuda, a secure e-mail system. 
  • Students will need to create an account by entering a password twice.
  • Once an account has been established, the student will be able to log in and view the e-mail from Marian University.
  • If you don’t see an e-mail from MUAccountInfo-DoNotReply@marian.edu, please check your spam filter. 
  • Note: To ensure that your password hasn’t expired, please log into your Marian University e-mail account first. 

Please contact the Marian University Help Desk at 317.955.6444.

Yes, communications regarding Marian University academics and student life are sent to your Marian University e-mail account. This includes weather and safety related emergencies, Canvas LMS information, student activities, business hours for dining and the bookstore, and more. We encourage students to check this account often.

Your Canvas LMS account is tied to your Marian University e-mail account. You will use the same username and password to access both. To ensure that your password hasn’t expired, please log into your e-mail account first. If your username and password doesn’t allow access, please contact the Marian University Help Desk at 317.955.6444.

Classroom-based Courses: 

Instructors typically publish their course one week prior to the start of the term or session. If you don’t have immediate access, please be patient. All materials will be accessible prior to the start of the course.

Online Prerequisite Courses (including BIO 214, BIO 225, BIO 226, BUS 205, CHE 100, PSY 220, PSY 230, THL 105 and THL 216.) 

Typically, students will have access to the syllabus and textbook two weeks prior to the start of the course. Access to course modules, lectures, exams, etc. are not available until the first day of class.

Classroom-based Courses: 

Once a course is published, typically one week prior to the start date, students will have access to the syllabus. The syllabus is found in the “Syllabus” section located within Canvas. Some syllabi are also found in the “Files” section.


Online Prerequisite Courses (including BIO 214, BIO 225, BIO 226, BUS 205, CHE 100, PSY 220, PSY 230, THL 105 and THL 216.) 

Typically, students will have access to the syllabus and textbook two weeks prior to the start of the course. Access to course modules, lectures, exams, etc. are not available until the first day of class.

A parking pass, classroom location sheet and student flyers are housed in the “Files” section of Canvas. Please open the “Materials” folder. These items are available in a printable PDF format.
Contact Us

Marian University
3200 Cold Spring Road
Indianapolis, IN 46222-1997
(317) 955-6500

admissions@marian.edu COMadmissions@marian.edu

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Notice of Nondiscrimination: Marian University does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, creed, national origin, age or disabilities in the selection of administrative personnel, faculty and staff, and students. Placement rates are gathered from data collected from graduates within six months of graduation. Students may make a complaint to the Indiana Commission of Higher Education. Marian University is sponsored by the Sisters of St. Francis, Oldenburg, Indiana.